On behalf of our client SUTHERLAND, DEKRA is looking for:
Customer Service Consultant
Place of work: Pristina
- Be the Point of Contactanswer inbound calls to provide exceptional customer service to consumers;
- Respond to inquiries about products and services, processing payments, or performing general account maintenance;
- Up-selling customers to new products or services may be encouraged.
- High school diploma or GED;
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls;
- Excellent verbal and written communication skills; proficient reading skills required;
- Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred;
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience require;
- Prior customer service experience preferred.
If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English) on the following e-mail address: Kosovo.firstname.lastname@example.org.
The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.