Telesales Agent


Our world is changing fast. A1 Makedonija is a company that is making the digital transformation happen. With 1.000 passionate experts in our footprint, we are a driver of change and an enabler for more than a million of people to enjoy it. Join us and bring your individual talent to our team. Shape the experience YOU want to live. #MakeItHappen.

Job Purpose
The aim of A1 Makedonija is connecting people, places and things, providing solutions that enrich life in the digital age and delivering a total customer experience. Main responsibility of the Telesales team is offering premium customer experience to existing and potential customers via phone. As a Telesales Agent, you will be involved in closing deals through telephone by creating a strong relationship with the customer and by fulfilling A1’s and customer satisfactions requirements.

What you do

  • Act as a front-line interface with customers of A1 Makedonija
  • Contact via phone existing or potential customers to inform them about company’s products and services
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database

What you offer

  • Strong verbal communication and sales skills
  • Shows persuasive and persistent behavior with the goal to close the deal
  • Keep records of calls and sales and note useful information
  • Full of empathy, ability and personality to provide a great customer experience for all our customers
  • Excellent in identifying opportunities where additional products may benefit our customers and you will need to apply your knowledge as well as use your great rapport skills to get the customer’s commitment to wanting to find out more
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Proficiency in using MS Office application

What makes you unique

  • Self – Starter
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Ability to quickly learn and have an exceptional interest in digital technologies
  • Curious and forward looking
  • Experience in sales is a huge plus
  • An excellent sense of humor

What we offer

We build on our expertise with constant learning, offer an open environment for every individual, and provide flexible working time and bonus rewarding model. We invite you to join us in this new world of work.

“Curious? Let’s turn visions into realities, together! Let’s make it happen!
Please click “apply” to submit a cover letter and resume.

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